Welcome to Cookie Me That!
Thanks for stopping by my site. All of my decorated cookies are baked from scratch and hand decorated by me. I put only the highest quality ingredients into my decorated cookies. Since each cookie is hand made there can be slight variations in color or design with each cookie.
Since I do all the baking and decorating myself, I can only take a limited number of orders per week. Be sure to order early so I can reserve the date of your event. Orders are not placed until payment is made.
CUSTOM ORDER INQUIRES
I love making custom orders. If you would like something custom made for your event, use the Request A Quote page. I will need to know the theme, quantity needed, shipping zip code and the date of the event.
If you have inquired about an available date or spoke with me in detail about placing an order, your date is still not reserved on my calendar until you have paid for the order. I get numerous inquiries and then an order is never placed. For this reason, I am unable to hold a date until the order is booked.
I look forward to baking something special for you.
Returns and exchanges
I don't accept returns or exchanges.
But please contact me if you have any problems with your order.
Your order is packaged for shipping with extreme care. Each cookie is individually bagged and heat sealed. They are then wrapped in bubble wrap, placed in a box and surrounded with packing material.
Unfortunately, cookies are fragile and Cookie Me That CANNOT be responsible for cookies that are broken once they leave my hands. I do not often have broken cookies, however it does occasionally happen. If you are concerned with cookies breaking, I always suggest ordering a few extras.
Since this is an edible product, all sales are final. I cannot accept returns, exchanges or offer refunds. A 50% refund may be granted for orders cancelled at least 14 days prior to your scheduled delivery date.
Payment
Payments are securely processed through Square Up. You may pay using Visa, MasterCard, American Express, and Discover.
Cookies are made to order and will not be processed until payment is made.
I do not hold dates, even if we have spoken about an available date. A date is NOT booked until payment is made.
Shipping
Orders are shipped via USPS Priority mail. It generally takes between 2-3 business days from date of shipment to receive your order. This is an estimate and cannot be guaranteed. Shipping cost include packaging, handling and shipping.
If no date is given, an order will ship out 10-14 business days from the order date or my next available. Whichever date is sooner.
If we have spoken prior to ordering and I have booked you for a specific date, your order will be shipped approximately 6 days prior to your event date.
Your order is packaged with extreme care. A lot of time and effort is made to ensure your order arrives to you intact. I am not responsible for any mishandling, breakage or shipping delays due to the USPS, weather or incorrect address information upon ordering.
Your order will be shipped to the address you enter at checkout. Be sure to verify that you have correctly entered your address.
I will include a tracking number with your shipping notification.
I DO NOT ship outside of the state of Maryland due to cottage kitchen laws.
Additional policies and FAQs
*Please check with me prior to purchase to be sure I can get you in for your requested date.
*If you have ordered and no date is given I will make every attempt to get in touch with you. If I can't reach you, the cookies will be shipped out 10-14 business days from date ordered or the next available date (whichever is sooner).
*All of my cookies are made to order so be sure to place your order at least 2-4 weeks prior to your event.
*If you need cookies for an event sooner then two weeks please email me and I'll see what I can do to fit you in. However, there will be a $15 rush fee if your date needed is less than 10 days away.
*Please allow time for me to respond to any messages sent. I am generally either baking or decorating cookies and am not at my computer. I will get back with you within 24 hours, normally within a few hours.
*If you would like an existing item for sale in my store with additional quantities just let me know and I would be glad to email you an invoice which you can pay online.
*Each cookie is hand made and unique so there may be slight variations from the ones pictured.
FOOD ALLERGIES: Although an allergen may not be listed in our ingredients, please note that my cookies are made in a kitchen containing known food allergens, including, but not limited to: wheat, eggs, milk, soy, peanuts, and tree nuts.
PRIVACY POLICY: Your personal information is never shared with a third party. When you join my email list you may unsubscribe at any time.
Thanks for stopping by my site. All of my decorated cookies are baked from scratch and hand decorated by me. I put only the highest quality ingredients into my decorated cookies. Since each cookie is hand made there can be slight variations in color or design with each cookie.
Since I do all the baking and decorating myself, I can only take a limited number of orders per week. Be sure to order early so I can reserve the date of your event. Orders are not placed until payment is made.
CUSTOM ORDER INQUIRES
I love making custom orders. If you would like something custom made for your event, use the Request A Quote page. I will need to know the theme, quantity needed, shipping zip code and the date of the event.
If you have inquired about an available date or spoke with me in detail about placing an order, your date is still not reserved on my calendar until you have paid for the order. I get numerous inquiries and then an order is never placed. For this reason, I am unable to hold a date until the order is booked.
I look forward to baking something special for you.
Returns and exchanges
I don't accept returns or exchanges.
But please contact me if you have any problems with your order.
Your order is packaged for shipping with extreme care. Each cookie is individually bagged and heat sealed. They are then wrapped in bubble wrap, placed in a box and surrounded with packing material.
Unfortunately, cookies are fragile and Cookie Me That CANNOT be responsible for cookies that are broken once they leave my hands. I do not often have broken cookies, however it does occasionally happen. If you are concerned with cookies breaking, I always suggest ordering a few extras.
Since this is an edible product, all sales are final. I cannot accept returns, exchanges or offer refunds. A 50% refund may be granted for orders cancelled at least 14 days prior to your scheduled delivery date.
Payment
Payments are securely processed through Square Up. You may pay using Visa, MasterCard, American Express, and Discover.
Cookies are made to order and will not be processed until payment is made.
I do not hold dates, even if we have spoken about an available date. A date is NOT booked until payment is made.
Shipping
Orders are shipped via USPS Priority mail. It generally takes between 2-3 business days from date of shipment to receive your order. This is an estimate and cannot be guaranteed. Shipping cost include packaging, handling and shipping.
If no date is given, an order will ship out 10-14 business days from the order date or my next available. Whichever date is sooner.
If we have spoken prior to ordering and I have booked you for a specific date, your order will be shipped approximately 6 days prior to your event date.
Your order is packaged with extreme care. A lot of time and effort is made to ensure your order arrives to you intact. I am not responsible for any mishandling, breakage or shipping delays due to the USPS, weather or incorrect address information upon ordering.
Your order will be shipped to the address you enter at checkout. Be sure to verify that you have correctly entered your address.
I will include a tracking number with your shipping notification.
I DO NOT ship outside of the state of Maryland due to cottage kitchen laws.
Additional policies and FAQs
*Please check with me prior to purchase to be sure I can get you in for your requested date.
*If you have ordered and no date is given I will make every attempt to get in touch with you. If I can't reach you, the cookies will be shipped out 10-14 business days from date ordered or the next available date (whichever is sooner).
*All of my cookies are made to order so be sure to place your order at least 2-4 weeks prior to your event.
*If you need cookies for an event sooner then two weeks please email me and I'll see what I can do to fit you in. However, there will be a $15 rush fee if your date needed is less than 10 days away.
*Please allow time for me to respond to any messages sent. I am generally either baking or decorating cookies and am not at my computer. I will get back with you within 24 hours, normally within a few hours.
*If you would like an existing item for sale in my store with additional quantities just let me know and I would be glad to email you an invoice which you can pay online.
*Each cookie is hand made and unique so there may be slight variations from the ones pictured.
FOOD ALLERGIES: Although an allergen may not be listed in our ingredients, please note that my cookies are made in a kitchen containing known food allergens, including, but not limited to: wheat, eggs, milk, soy, peanuts, and tree nuts.
PRIVACY POLICY: Your personal information is never shared with a third party. When you join my email list you may unsubscribe at any time.